Reducing Key Person Dependency

October 31, 2009

Living The Backup Plan

Many kitchens rely heavily on one or two individuals to keep the wheels turning.  If one of these individuals get hit by the proverbial bus, your business could be in real trouble.

Here are some ways to reduce your Key Person Dependency:

  • Plan B, Be aware of your reliance on Key Persons and have a backup plan.
  • Documentation, Procedure manuals are overkill for most kitchens, however some basic documentation can save your bacon (excuse the pun).  Consider:
    • Recipes, including photographs to show presentation standards
    • Opening and closing checklists
    • Mis en place par levels
  • Training, share knowledge so that your team are interchangeable.

Very few of us live without some sort of insurance. Why should your business be any different?

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